S H I P P I N G    P O L I C Y

Some of our custom pieces are made to order and the shipping times for certain products reflect as such.

Made to order items will be listed as such within the store.

If you have a piece that needs to be out to you by a certain date, PLEASE contact us so we can make sure we adhere to your request!

All items are shipping through Royal Mail or Parcel-force.

The tracking number for your delivery will be sent to you once dispatched.

International buyers please note! We are not responsible for any additional customs fees that may occur upon the arrival of your parcel.

Any enquiries can be sent to us using our online chat section or contact form.

R E F U N D    P O L I C Y

( Custom Pieces ) - Due to the nature of the custom pieces, refunds and returns are not accepted. Please contact us within 24 hours of arrival. If there are any problems with your order, please contact us immediately with photo evidence of the issue and we will make a plan of action on how we can fix or replace it.

Thank-you for understanding.

P A Y M E N T    M E T H O D S

We accept card and paypal here on our online store and at the comic cons that we attend.

W H O L E S A L E    I N Q U I R I E S

If you would like to buy wholesale stock of our products, submit an enquiry on our contact section.

Enrica Martiné Studios © 2020